Is shipping free? 
We have free express shipping (including international) on all orders over $100

USPS (3-5 Business Days) - $10 or free on orders over $100
UPS Next Day Air - $20 
DHL Express (3-7 Business Days) -$25 or free on orders over $100

Which carrier do you use for your shipments? 
Dependent on your location, our shipment providers are DHL, USPS and UPS. All services are express.

Do you offer shipping protection? 
By choosing Route Package Protection at checkout your order will be covered for any damaged, lost and stolen packages in transit. You can opt into Route Package Protection before placing your order at checkout. If you choose not to add Route Package Protection, you accept that Leni Swims is not liable for items that are damaged, lost or stolen in transit. If you place an order with Route Package Protection and your item(s)/package(s) are lost, stolen or damaged in transit, please visit this page to file a claim

How long until my order is fulfilled?
Orders will be fulfilled same business day if ordered before 1pm. 
Orders after 1pm will be fulfilled next business day.

Will I have to pay taxes or duties?
You will be liable for all import duties, customs and taxes. Please note that we do not have any control for any customs, duties and taxes levied by the country your order is being shipped to. Please make yourself aware of your countries taxes or duties before purchasing from us. 

  • All unclaimed/un-delivered parcels that are returned back to Leni Swims will be shipped back at the customers own expense.
  • Leni Swims is not liable for incorrect information given to us at checkout. It is the customers responsibility to make sure information is correct before placing an order and we are unable to provide a refund. 
  • Leni Swims is not liable if your parcel is stolen, damaged or lost in transit if customers opt out of Route Shipment Protection at checkout. 
 Customs import duty and taxes 
  • Leni Swims is not liable for customs clearance fees that are required by your county.
  • Leni Swims is not responsible for delays caused by customs.
  • Prices online do not include custom fees.
  • By law we are required to declare the exact value of all items and to mark them as merchandise.