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Shipping

Orders will be fulfilled same business day if ordered before 1pm ET. Orders after 1pm will be fulfilled next business day.

USA

 SERVICE TIMEFRAME COST
USPS First Class 2-5 Days

Free over $100 USD

$10 under $100 USD

 

CANADA

 SERVICE TIMEFRAME COST
DHL or FedEx Express 5-7 Days

Free over $200 CAD

$15 under $200 CAD

 

AUSTRALIA

 SERVICE TIMEFRAME COST
DHL or FedEx Express 5-7 Days

Free over $250 AUD

$12 under $250 AUD

 

REST OF WORLD

 SERVICE TIMEFRAME COST
DHL or FedEx Express 5-10 Days

Free over $200 USD

$30 under $200 USD

 

*Delivery time is dependent on location and delays, please ask if you are unsure about the shipping times to your location.

Which carrier do you use for your shipments?
Dependent on your location, our shipment providers are DHL, Fed Ex, USPS, UPS and Australia Post. All services we use are express but will have different time frames depending on location.

Do you offer shipping protection?
By choosing Leni Swims Package Protection at checkout your order will be covered for any damaged, lost and stolen packages in transit. If you choose not to add Leni Swims Package Protection, you accept that Leni Swims is not liable for items that are damaged, lost or stolen in transit.

How long until my order is fulfilled?
Orders will be fulfilled same business day if ordered before 1pm ET.
Orders after 1pm will be fulfilled next business day.

Where will my order be fulfilled from?
All orders are shipped from our warehouse in Ohio, USA.

Will I have to pay taxes or duties?
You will be liable for all import duties, customs and taxes. Please note that we do not have any control for any customs, duties and taxes levied by the country your order is being shipped to. Please make yourself aware of your country's taxes or duties before purchasing from us. 

Shipping 
All unclaimed/undelivered parcels that are returned back to Leni Swims will be shipped back at the customer's own expense.
Leni Swims is not liable for incorrect information given to us at checkout. It is the customers responsibility to make sure information is correct before placing an order and we are unable to provide a refund.
Leni Swims is not liable if your parcel is stolen, damaged or lost in transit if customers opt out of Route Shipment Protection at checkout. 

Customs import duty and taxes 
Leni Swims is not liable for customs clearance fees that are required by your county.
Leni Swims is not responsible for delays caused by customs.
Prices online do not include custom fees.
By law we are required to declare the exact value of all items and to mark them as merchandise.

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